
The easy way to become a successful Hardware and Networking Engineer
Certificate in Basic Electronics & Office Tools
In this foundation module, you will learn: • The use of computers • The concepts of electricity, electrical and electronic devices with special focus on their roles in the working of a computer
Duration : 138 hrs
Computer Applications
MSWord
- Creating a document, saving a document
- Opening an existing document
- Formatting a document
- Printing a document
- Creating a resume
MS Excel
- Creating an excel worksheet, saving an excel worksheet
- Opening an existing workbook
- Using formulae and functions
- Printing a worksheet
- Creating a simple expense worksheet
MS PowerPoint
- Creating a PowerPoint presentation, saving a PowerPoint presentation
- Working with an existing PowerPoint presentation
- Using templates to create a presentation
- Adding animation to slides
Basic Computer Electronics
- Basic working of a computer
- Fundamentals of electricity
- Using oscilloscope
- AC fundamentals
- FTransformers
- Fundamentals of semiconductors
- Diodes and rectifiers
- Transistors
- Power supplies
- Number systems
- Fundamentals of digital electronics
- Microprocessor fundamentals
- Site preparation and environmental issues
English Communication
- Greetings and introductions
- Finding out
- Knowing where
- Being there
- Doing things
- People and things in office
- Teams in office
- Asking questions
- Things around office
- Business travel
Certificate in Computer Hardware & Client Operating System Support
This module skills you to become a "Desktop Support Specialist".
You will learn:
- The fundamentals of operating system and PC Hardware
- To assemble, configure and troubleshoot a PC/Laptop
- To install, manage and operate Client Operating System
Certifications mapped to
- MCTS (Windows 7 Desktop Operating System)
- To assemble, configure and troubleshoot a PC/Laptop
- To install, manage and operate Client Operating System
Duration : 166 hrs
PC Hardware Support Skills:
- Identification, installation and troubleshooting of Processors
- Identification, installation and troubleshooting of Memory
- Identification, installation and troubleshooting of Motherboards
- Identification, installation and troubleshooting of SMPS
- Storage systems (IDE and SATA)
- Storage system – removable (CD/DVD/ Blue Ray)
- Display devices and graphics card
- Peripherals and input devices (Mouse, Keyboard, Scanners, Printers) and their troubleshooting
- BIOS settings
- Laptops maintenance and their troubleshooting
- Preventive maintenance of all the components of a computer
- Gaming PCs and Server Hardware
Operating System Support Skills
- Operating System Basics
- Introduction to Windows XP and installation
- Pre-installation checks, installation of Windows Vista/li>
- Pre-installation checks, installation of Windows 7 and migration from XP/Vista
- Using command line utilities
- Working with system images
- Deploying system images
- Managing devices
- Managing disks
- Checking and managing application compatibility
- Configuring network access in Windows 7
- Managing the Windows Firewall
- Remote management
- Resource sharing
- File and folder access
- Working with BranchCache
- Managing user accounts
- Windows 7 authentication and authorization
- Managing DirectAccess
- Remote connections
- Managing BitLocker
- Windows 7 Mobility
- Updating Windows 7
- Configuring Internet Explorer
- Monitoring performance
- Recovery and backup
- Antivirus software installation and updates
- System utilities
English Communications and Personality Development
- Workplace
- Things people do
- Buying items
- Past tense
Module outcome:
After completing this module, you will be able to perform the following tasks:
- Assemble PCs
- Troubleshoot PC problems
- Troubleshoot Laptop problems
- Troubleshoot PC/Laptop peripheral problems (Printer/Scanner/Optical Drives/Hard Disk drives, etc.)
- Install and configure Windows 7
- Deploy Windows 7
- Configure hardware and applications to work on Windows 7
- Configure network connectivity
- Take backup of and restore the system
Certified Microsoft Windows Server 2008 Administrator
This module skills you to become a "Network Support Specialist".
You will learn:
- To set up a computer network
- To configure and troubleshoot WAN/Internet access on Laptops/Desktops
- To configure wireless networks and securing client machines
- To set up, configure and manage Windows Server 2008
Certifications mapped to
- MCITP (Windows Server 2008 Administration)
Duration : 196 hrs
Networking Essentials:
- Introduction to computer networks
- Working with Email clients
- OSI model
- Transmission media (UTP and STP)
- Networking devices (Switches and Routers)
- Topologies
- LAN standards
- IP addressing
- TCP/IP protocol suite
- Structured cabling
- Installing, configuring and troubleshooting wireless networks
- Internet connection and sharing
- Troubleshooting network problems using hardware and software tools
Windows Server 2008 Administration
- Installing Microsoft Windows Server 2008
- Configuring and managing the DHCP Server role
- Configuring and managing the DNS Server role
- Configuring Routing and Remote Access (RRAS) and wireless networking
- Configuring file services
- Configuring print services
- Maintaining and updating Windows Server 2008
- Securing data transmission and authentication
- Maintaining network health
- Maintaining Windows Server 2008 file services
- Overview of active directory domain services
- Implementing active directory
- Global catalogue and Flexible Single Master Operations (FSMO) roles
- Working with active directory sites
- Active directory administration
- Security planning and administrative delegation
- Introduction to group policy
- Configuring the user and computer environment using group policy
- Performing software installation with group policy
- Planning of a group policy management and implementation strategy
- Active directory maintenance, troubleshooting and disaster recovery
- Planning for server deployment
- Planning for server management
- Monitoring and maintaining servers
- Planning application and data provisioning
- Planning for business continuity and high availability
Personality Development
- Rules in office
- Comparison
- Future tense
- Understanding opportunities
- Resume writing
- Writing covering letters
- Researching companies and job opportunities
- Grooming
- Professional etiquettes
Module outcome:
After completing this module, you will be able to perform the following tasks:
- Set up a Local Area Network (LAN)
- Troubleshoot network problems
- Set up applications to communicate over the network
- Install Windows Server 2008
- Manage Windows Server 2008
- Manage Active Directory services
- Build and configure Servers
- Plan Server deployment and management
Certified Network Administration
This module skills you to become a "Routed Network Support Specialist".
You will learn:
- Install and configure Red Hat Linux system, troubleshoot Linux system
- To set up network using Cisco devices
- To configure Cisco devices
- Helpdesk operations
- Customer service concepts
Certifications mapped to CCNA
Duration : 140 hrs
Implementing Cisco Networks
- Internetworking overview
- IP addressing
- Assembling and Cabling Cisco Devices
- Router Fundamentals
- Basic Router Configuration
- IP Routing
- Routing protocols
- Basic IP traffic management with access control lists
- Establishing serial point-to-point connection
- Establishing frame relay connection
- NAT/PAT
- Catalyst switch operation
- Virtual LAN
- Virtual LAN (IPSEC and SSL)
- IPV6
- Wireless LAN
Finishing School Program
- ITIL and Firewall Basics
- Helpdesk fundamentals and technomarketing
- Troubleshooting system and networks
- System migration/backup and restore
- New Technology seminars
Personality Development
- Appearance and body language
- Telephone etiquette
- Preparing for the interview
- Talking about yourself and your future
- Why should you be hired?
- Information about the organization
- Strengths and weaknesses
- Improving your technical knowledge
- Answering technical questions
- Handling stressful situations
- Post the interview
Introduction to Cloud computing and Virtualization
- Cloud computing overview, Paas and Saas.
- Overview of online cloud resources/services (Google, Amazon EC2 etc)
- Introduction to virtualization
- Virtual machine technologies
- Virtual machines on windows platform
Module outcome:
After completing this module, you will be able to perform the following tasks:
- Troubleshoot Linux installation
- Install and configure Cisco Routers and Switches
- Troubleshoot network connectivity
- Configure routing protocols on Cisco routers
- Manage VLAN



